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Inspection report

Date of Inspection: 4 March 2011
Date of Publication: 13 October 2011
Inspection Report published 13 October 2011 PDF

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People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

Our judgement

There were suitable recruitment policies and procedures in place to protect people from harm.

User experience

One person said, "The staff here are good, they help me when I need it , but let me make my own decisions as far as I am able".

Another person said, "I like living here, we go to the theatre and football matches".

Other evidence

The manager told us that they followed a comprehensive, robust recruitment policy and procedure. All staff had an enhanced Criminal Record Bureau Check, undertake induction and appropriate training in accordance with their role. The provider also told us that skills are continually reviewed during supervision and training was put in place to meet the changing needs of the people who lived in the home.