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Inspection report

Date of Inspection: 4 March 2011
Date of Publication: 13 October 2011
Inspection Report published 13 October 2011 PDF

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Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

Our judgement

People were supported to have adequate nutrition and hydration.

User experience

One person said, "The staff here are good, they help me when I need it , but let me make my own decisions as far as I am able".

Another person said, "I like living here, we go to the theatre and football matches".

Other evidence

The provider told us that meals are prepared on an individual basis and staff spoken with confirmed this to be the case. People were offered a choice. In the care plans we looked at an assessment tool had been used to find out if people were at risk of malnutrition.

People had access to hot and cold drinks, snacks and fresh fruit during the day and overnight. Staff were knowlegeable about individual needs and gave assistance in a discreet and sensitive manner. .