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Inspection report

Date of Inspection: 4 March 2011
Date of Publication: 13 October 2011
Inspection Report published 13 October 2011 PDF

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Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

Our judgement

We saw from the care records and through talking to people, that where they were able people received the care, treatment and support they agreed to.

User experience

One person said, "The staff here are good, they help me when I need it , but let me make my own decisions as far as I am able".

Another person said, "I like living here, we go to the theatre and football matches".

Other evidence

The manager told us that systems were in place to gain and review how people gave consent to care and treatment. Should people lack capacity meetings would be held with other professionals in line with the Mental Capacity Act 2005.

The provider undertook staff training, regular audits and internal inspections.

Care plans examined showed there were meetings and care reviews with other professionals to make sure this happened. Information in the care plans examined showed that reviews were held on a regular basis and relatives and other professionals were involved in the process. One person spoken with confirmed that he had been involved in his care reviews.