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Archived: Care Management Group - 361 The Ridge Requires improvement

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Inspection report

Date of Inspection: 15 August 2014
Date of Publication: 11 September 2014
Inspection Report published 11 September 2014 PDF


Inspection carried out on 15 August 2014

During an inspection looking at part of the service

People at the home had complex needs and were not all able to tell us about their experiences at the home. In order to get a better understanding we observed care practices, looked at records and spoke with staff. During the inspection we spoke with the registered manager, three members of staff and two people who used the service.

Our inspection team was made up of one inspector. This was a responsive inspection to look at the improvements made following our previous inspection in May 2014 where we found that people were not always cared for in a clean and hygienic environment. Below is a summary of what we found. If you want to see the evidence supporting our summary please read the full report.

We found that action had been taken to improve the standard of hygiene and infection control in the service. Communal areas, toilets and bathrooms were visibly clean and free from unpleasant odours. There were clear systems in place to make sure that the standard of cleanliness was maintained. Staff had the equipment they needed to keep the risks of cross infection to a minimum.