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Archived: Fun and Breaks (Chichester and Arun)

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All reports

Inspection report

Date of Inspection: 12 December 2013
Date of Publication: 9 January 2014
Inspection Report published 9 January 2014 - Easy to Read PDF | 788.34 KB

Overview

Inspection carried out on 12 December 2013

During a routine inspection

We spoke with three volunteers who worked in the service and the manager. We spoke with three parents of children with disabilities who use the service and reviewed six care plans. Parents we spoke with told us that they were asked for their consent to the care and treatment provided. We saw that the child or young person was involved in decisions about the service as far as possible and their rights and wishes were respected.

A parent told us "every child with a disability is different, our volunteer does everything to enter into their world rather than try and adapt them to theirs, they use a great deal of common sense". We found that care was delivered to meet the needs of the child and to support their families as described in their care plan and needs assessment. A parent said "I am very grateful for the service, as a mum and for my child as well - we look forward to seeing our volunteer and the special bond they have with our child".

We found that children were supported by volunteers who understood their responsibilities to safeguard their safety and welfare. Information was available so that volunteers and people who use the service knew who to contact if they had any concerns.

Volunteers were recruited following robust procedures to ensure they were suitable to work with children and were carefully matched with children and their families.

The provider had an effective system in place to assess and monitor the quality of the service provided.