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Archived: Fun and Breaks (Chichester and Arun)

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Inspection report

Date of Inspection: 6 February 2013
Date of Publication: 20 February 2013
Inspection Report published 20 February 2013 PDF | 77.38 KB

People should be treated with respect, involved in discussions about their care and treatment and able to influence how the service is run (outcome 1)

Meeting this standard

We checked that people who use this service

  • Understand the care, treatment and support choices available to them.
  • Can express their views, so far as they are able to do so, and are involved in making decisions about their care, treatment and support.
  • Have their privacy, dignity and independence respected.
  • Have their views and experiences taken into account in the way the service is provided and delivered.

How this check was done

We carried out a visit on 6 February 2013, observed how people were being cared for, talked with carers and / or family members and talked with staff.

Our judgement

People’s privacy, dignity and independence were respected.

People’s views and experiences were taken into account in the way the service was provided and delivered in relation to their care.

Reasons for our judgement

People expressed their views and were involved in making decisions about their care and treatment. We spoke with one parent and we were told that the volunteer was carefully matched to them and their child.

We looked at four support plans and saw that they were set out to offer children's care needs in a way that respected their privacy, dignity and human rights. Details were recorded on how to protect each individual's privacy during care.

We saw that care was discussed with people. Much of the support offered was around activities such as going out to things such as puppy walking classes, art club, trips to the shops, sports clubs, support with homework, swimming or activities relating to trains. Some volunteers went in just to take over the bedtime routine giving the parent a break.

Parents told us that their opinions were sought via surveys. We were also told that there were frequent meetings that they could attend. We saw minutes of these meetings.

The complaints procedure was available to people in an accessible format.