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Inspection report

Date of Inspection: 18 February 2014
Date of Publication: 14 March 2014
Inspection Report published 14 March 2014 PDF


Inspection carried out on 18 February 2014

During an inspection looking at part of the service

On the day of the inspection the registered manager and senior support worker were unavailable. We spoke with three members of staff who were on duty at the time of the inspection. We also spoke with a service manager from another HF Trust service.

We did not speak with anyone who lived at Trelowen due to their communication needs. We observed two people who were at home during the inspection and saw they appeared relaxed and at ease. Following the inspection we spoke with the registered manager.

This was a follow up inspection to check if improvements had been made in the area of non-compliance identified during the last inspection in August 2013.