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Inspection report

Date of Inspection: 13 October 2011
Date of Publication: 31 October 2011
Inspection Report published 31 October 2011 PDF

Overview

Inspection carried out on 13 October 2011

During a routine inspection

We spoke with people living at Redwall�s and they said that the care they received was very good. They said that they felt supported by the staff and comments made were;

�staff are very helpful�

�staff are caring and considerate�

�the home is friendly and homely.�

People spoken with also said that they felt safe and happy living at Redwall�s. One person said, �I can speak to the staff about anything�.

We spoke to people and they said that there is always staff around when you need them and they told us that they are consulted about their care and support and they feel their wishes are listened to.