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Archived: Ryecroft Private Residential Care Home Inadequate

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Inspection report

Date of Inspection: 18 February 2014
Date of Publication: 18 March 2014
Inspection Report published 18 March 2014 PDF


Inspection carried out on 18 February 2014

During an inspection looking at part of the service

We found during our last visit on 7th August 2013 that the planning of people�s care did not cover all of people�s individual needs or risks. A review of people�s care had not always been undertaken and professional advice not always been carried out or followed up. We found the provider�s local safeguarding policy did not provide clear guidance to staff on the action to take should an allegation of abuse be made and staff were unsure who to report concerns to outside of the organisation. We reviewed the provider�s progress during this visit and saw that the compliance with the regulation had been met.

We reviewed three care records. Care records showed that people�s needs were assessed and care planned. We saw that GP's and other healthcare professionals visited regularly and professional advice had been followed in relation to people�s health and welfare. Staff we spoke with were knowledgeable about people�s care and their day to day needs. People we spoke with said they were well looked after and that they enjoyed life at the home. This demonstrated that people had received care that met their health and welfare needs.

We saw that the provider however was in the process of transferring people�s assessment and care plan information into a new format. We found this made some of the information about people and the care they required unclear. We noted that care plan and risk assessment information had not been regularly reviewed or updated after significant changes and contained a lot of disjointed information about people's health and welfare. This meant that an accurate record in relation to each person�s needs and care had not been adequately maintained which placed them at risk of receiving inappropriate or unsafe care.

Staff we spoke with said they had received safeguarding training. When asked, they were able to describe the action to take and the agencies to notify should an allegation of abuse be made. Contact details for the local authority safeguarding team and Care Quality Commission were displayed in the manager�s office and on a communal noticeboard for staff and people who lived at the home to refer to. This meant there was clear information on what to do and who to contact should an allegation of abuse be made or witnessed.