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Archived: Ryecroft Private Residential Care Home Inadequate

All reports

Inspection report

Date of Inspection: 20 April 2012
Date of Publication: 3 May 2012
Inspection Report published 3 May 2012 PDF


Inspection carried out on 20 April 2012

During a routine inspection

We spoke with people who used the service they told us they felt well cared for and respected by the care workers. Some comments made were;

�I have my routines that I like to stick to the girls are very good and understand what help I need.�

�I pretty much take care of myself but it�s nice to know that the staff are here if I need them.�

�This is my home from home.�

�The staff are very attentive and kind.�

A family member spoken with said they felt their mother was well cared for and the staff team were approachable and very kind.

We observed people being supported in a respectful and sensitive manner.

People spoken with told us they felt safe and supported by the staff team and would feel comfortable raising concerns with the registered manager or one of the providers. We were also told that they felt confident in speaking to the care workers and registered manager about the level of support they felt they needed. Some comments were;

�This is a small home and that is one of the reasons I chose it the girls are very gentle and respectful I feel very comfortable here.�

We sought information about the service offered at Ryecroft from Wirral Department of Adults Social Services (DASS) and Wirral Local Involvement Networks (LINKs). No issues of concern were raised.