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Sursum Limited Bramley House Good

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Inspection report

Date of Inspection: 2 August 2012
Date of Publication: 2 October 2012
Inspection Report published 2 October 2012 PDF

Overview

Inspection carried out on 2 August 2012

During a routine inspection

People told us they were very happy at the service. They made positive comments about the members of staff. People were offered a range of activities, both in groups and one to one.

A district nurse made positive comments about the staff�s knowledge of people�s needs and told us they were quick to alert them to any health concerns.

People�s care and support needs were being met, but this was not always evident from the care plans. The care plans had not been fully reviewed or revised since the previous registered manager had left in March 2012.

People�s morning medicines were not being given to them directly from the original sealed pack from the pharmacy. Members of staff did not sign the medicine administration records after each administration of medicines. This meant people were at risk of receiving the wrong medicine.

A new manager was in post and had worked at the service since December 2012. They told us they worked alongside the previous registered manager as part of their induction until April 2012 when they formally took up the post of manager. They told us they were in the process of applying to become registered with us. They had received their Criminal Records Bureau certificate and were in the process of filling out the registration application forms.

Members of staff said they felt well supported by the new manager. Staff had regular ongoing training.

Records were not regularly reviewed or kept up to date with detailed information about people�s care and support needs.

Action plans were in progress to improve the quality of the service.