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Archived: THMG Chester Clinic

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 10 May 2012
Date of Publication: 21 May 2012
Inspection Report published 21 May 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

People were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

User experience

We did not have any comments from people about this outcome.

Other evidence

There is only one member of staff who works exclusively at this clinic. The nurses, including the registered manager, also work at other clinics in the same group and the manager is also registered as manager of another branch.

We looked at the personnel records for the person working full-time at the Chester clinic. Records were comprehensive and showed the recruitment process, induction training records, Criminal Records Bureau disclosure, one to one support meetings, annual appraisals, and regular training updates.

The manager told us that all staff have annual mandatory training to ensure that their skills are knowledge are up-to-date; all staff have monthly one to one meetings with a senior member of staff; all staff have an annual appraisal. There is a six monthly check of nurses’ practice by the company’s ‘non-surgical training manager’. Records of all of these are kept at the clinic that is the nurse’s main place of work.