The Care Quality Commission

Archived: M-Power Activity Services

Units 7, Waterloo Business Centre, Waterloo Road, Widnes, Cheshire, WA8 0PR (0151) 495 9040

Provided and run by:
M-Power Activity Services Limited

Important: This service is now registered at a different address - see new profile

All Inspections

16, 17 October 2012

During a routine inspection

We spoke to four people who were provided with support from the service and one relative. People were positive about the service.

They made positive comments such as: "I'm ok thanks' ; 'we're ok' ; 'happy as houses" and 'I'm fine.'

People who were provided with support from their support workers were overall very positive

Recent questionnaires for 2012 and returned by people being supported by the service and their relatives showed evidence that people were 'very happy' with various positive comments such as: 'I enjoy being involved with M-Power. I have tried new experiences, gained new skills and made new friends' and the 'service is excellent.'

Throughout the inspection we were told the service had various ways of monitoring and managing the support provided such as reviews with people being supported and staff supervisions and observational checks. However we could not find recent records to show these monitoring tools were consistently used as they were not always located in files.

We had also contacted the local authority contracts and monitoring team for Halton social services before we visited the service.

17 January 2011

During a routine inspection

People using the service are happy with the support they get. They can make their views about the service known and they are consulted and involved. They get the help they need and see their social worker and health professionals when they need to. They said staff are helpful and 'nice.' They listen to what they say. They know who they can talk to if they are not happy with the support they get.