You are here

Archived: The Hospital Group - Manchester Clinic

All reports

Inspection report

Date of Inspection: 30 January 2012
Date of Publication: 20 February 2012
Inspection Report published 20 February 2012 PDF | 45.21 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We reviewed all the information we hold about this provider and carried out a visit on 30/01/2012.

Our judgement

Overall the provider was meeting this outcome. The service has arrangements in place for obtaining consent for the care and treatment provided.

User experience

There were no service users attending for consultation on the day of our visit, so we were not able to seek their views.

Other evidence

When we visited the clinic we saw that a wide range of written information was available for people visiting the clinic. This information explained the treatments and surgical procedures offered, including the risks and benefits of each treatment or procedure.

We looked at four service user records which demonstrated that there were appropriate arrangements in place to obtain informed consent from people who use the service. Records included a consent form to request medical information from the person’s general practitioner. In all cases consent forms had been completed during the first consultation. Forms for consent for the surgical procedure had been completed on the day of the surgery. During the initial consultation/assessment the patient is provided with a treatment plan which details the provider's terms and conditions including information relating to a 7 day cooling off period. During this time patients are advised to consider all aspects of their chosen treatment. A review of service user records confirmed that the risks and benefits of procedures had been fully discussed with service users.

The provider's consent policy and consent forms document and comply with guidance about the process by which consent should be obtained from a patient, the standards and procedures to ensure that health professionals are able to comply with national guidance on obtaining informed consent and the roles and responsibilities of who can give consent and when consent should be sought.

The service's patient selection criteria, specifies that patients must be over 18 years of age and not have any mental or physical problems which present a risk of patients not being able or competent to give informed consent.

Information provided as part of the review confirmed that the organisations governance and risk department carries out a bi annual audit of all documentation relating to consent.