Archived: The Hospital Group - London Weymouth Street Clinic

Records we looked at showed people had consented to all treatments. People we spoke with confirmed this.

People we spoke with said they had completed medical questionnaires. Written information was provided to people on how to look after themselves following surgery which included details on taking medications, eating and drinking, activities and exercise.

The clinic had relevant infection control checks in place. We saw that all areas of the clinic were clean and well maintained at the time of the inspection. A nurse had been designated the role of infection prevention and control lead. Staff had received training in infection control.

Staff working at the clinic had attended training relevant to their role. Training provided covered topics such as infection control, safeguarding, basic life support and wound management.

The provider had an effective quality assurance audit programme ensuring that the quality of service provided was monitored and relevant improvements were implemented. This included a complaints policy.