You are here

Archived: The Hospital Group - Nottingham Clinic

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 13 August 2013
Date of Publication: 5 September 2013
Inspection Report published 05 September 2013 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 13 August 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

Staff were supported to deliver care and treatment safely and to an appropriate standard.

Reasons for our judgement

Staff were supported to deliver care and treatment safely and to an appropriate standard.

Our inspection on 7 February 2013 found that staff had not received regular appraisal and appropriate training was not being completed by all staff. The provider wrote to us on 15 March 2013 and told us that staff would receive appraisals and attend relevant training by the end of April 2013.

We spoke with one patient. They said, ”Staff seem very well trained and informed.”

We spoke with two staff members about this standard. They told us they could obtain advice and support if they required it. They had both received an appraisal and had also received informal supervision. We saw a completed appraisal form which contained appropriate detail. The registered manager had not received an appraisal but told us they would be arranging this.

Staff told us they were receiving regular training and we saw evidence of training certificates.