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Archived: The Hospital Group - Nottingham Clinic

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Inspection report

Date of Inspection: 7 February 2013
Date of Publication: 26 February 2013
Inspection Report published 26 February 2013 PDF | 83.41 KB

Overview

Inspection carried out on 7 February 2013

During a routine inspection

We spoke with one patient. They said, “They are brilliant here.”

We found that patients were treated with dignity and respect and received care that met their needs. We found that patients were safe; however we found that not all staff had received recent safeguarding training.

We found that staff received induction; however, staff did not receive regular appraisal and training. We also found that the provider did not take sufficient steps to assess the quality of the service being provided.