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The Risings Residential Home for the Elderly Outstanding

All reports

Inspection report

Date of Inspection: 4 October 2012
Date of Publication: 31 October 2012
Inspection Report published 31 October 2012 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 October 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People at The Risings were supported by suitably qualified, skilled and experienced staff.

Reasons for our judgement

We spoke to the manager and staff, and also saw files showing that The Risings used effective recruitment procedures.

We saw three staff files containing application forms that included a full employment history, two references, and health declarations. There was also a recent photograph in each file and relevant identification documents. Files we saw also contained confirmation that criminal record bureau checks had been done

We also saw that a full record was kept of each staff member’s training and qualifications. All staff were required to complete training courses to ensure that they were aware of health and safety and care requirements at the home. We found that most staff had completed National Vocational Qualifications or Diplomas in care, and that any others were in the process of completing courses.

We found that recruitment procedures and staff records helped to ensure that people at The Risings received care from suitable staff.