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The Risings Residential Home for the Elderly Outstanding

All reports

Inspection report

Date of Inspection: 4 October 2012
Date of Publication: 31 October 2012
Inspection Report published 31 October 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 4 October 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People at The Risings were protected from the risk of abuse, because the provider had taken reasonable steps to prevent abuse from happening.

Reasons for our judgement

People we spoke with and their families told us that they felt people at The Risings were safe from abuse. The manager told us that they had received training as a trainer in Safeguarding Vulnerable Adults. We saw a training matrix confirming that staff had also completed training in safeguarding vulnerable adults, including refresher courses.

Staff we spoke with were able to describe different kinds of abuse and how people were protected. Staff also told us about how they would report and record any concerns about abuse or neglect. We also saw that procedures were in place at The Risings for reporting any concerns, and recording of how these had been followed up. We found that because of their training and knowledge, staff were able to protect people at the home from the risk of abuse.

The manager and staff we spoke with demonstrated an awareness of the Deprivation of Liberty Safeguards (DoLS). This is a law that requires assessment and authorisation if a person lacks mental capacity and needs to have their freedom restricted to keep them safe. Staff we spoke with were aware of the importance of people’s freedom and rights. We saw that no restrictions were needed to keep people safe, and manager told us that no DoLs applications had needed to be made at The Risings. We found that the level of awareness demonstrated by staff at The Risings helped to protect people against the risk of unnecessary or excessive restraint.