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Archived: Parklands Good

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Inspection report

Date of Inspection: 21, 25 May 2012
Date of Publication: 21 June 2012
Inspection Report published 21 June 2012 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Not met this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

Our judgement

Overall Parklands was not meeting this essential standard. This was because the worn state of the internal decoration and furnishings did not support the well-being, dignity or independence of the people who lived here. We judged that this had a moderate impact on people using the service and action was needed for this essential standard.

User experience

People who lived at the home were spoken with, they said,

“They’ve made a very nice job.”

“Couldn’t have done it better myself.”

Other evidence

People who lived at this home were not protected against risks of unsafe or unsuitable premises.

At our last inspection in December 2011, we found the provider was not compliant with this essential standard. This was because the worn state of the internal decoration and furnishings did not support the well-being, dignity or independence of the people who lived here.

In response the provider sent us an action plan showing how they were going to make improvements for people at the home. This involved building a new extension as well as rebuilding and refurbishing all of the existing rooms, facilities and communal areas.

On this inspection visit we looked again at what was done at the home to make sure that people who lived there were protected by premises that were safe and to check on the progress that had been made at the home to become compliant.

We talked to the acting manager and the senior area manager who told us that the building work at the home was presently meeting the timescale with completion planned for September 2012. The acting manager told us that the new extension had been completed on time which had allowed those people who wanted to move there from the older part of the home. This had enabled the builders to start work on refurbishing the main part of the building.

The senior manager told us that the rest of the home along with the laundry, sluice room, lounges, communal rooms and passageways would all be refurbished within the timescale. And with minimum disruption for the people who lived at the home.

When we visited, we looked around the new extension to the home. We saw that the rooms that people used were bright, airy and spacious. The premises had been built to a high standard of decorative finish, although some items such as lampshades had yet to be fitted. The acting manager told us that these were due to be delivered shortly. The furniture and fittings in this part of the home were all new.

We spoke with people who lived at this part of the home who told us that they liked this new part of the home.

We looked at the older part of the building we could see that work was taking place to change the size and layout of some bedrooms and to refurbish these and the corridor areas.

The provider was not compliant with this essential standard however we were satisfied with the actions that had been taken so far; and these were within the timescale that we had agreed with them following our last inspection in December 2011. When the timescale that we agreed with the provider has been reached, we will carry out a further visit to check if compliance has been achieved