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Archived: Moss View Nursing Home

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Inspection report

Date of Inspection: 8 May 2011
Date of Publication: 4 July 2011
Inspection Report published 4 July 2011 PDF

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People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

Our judgement

We found compliance with this outcome area. Improvements have been made to ensure cleanliness and infection control is managed safely in the home. Effective checks must be put in place and recorded to ensure that essential items such as soap gels are available at all times to reduce the risk of infection.

User experience

Comments included ‘There are no problems with cleanliness and there are no unpleasant odours; the home is always nice and warm.’ Relatives also were asked to use hand gels when their mother had a stomach complaint. Staff had also been observed to wear protective clothing including aprons and gloves.

Other evidence

Following concerns raised by an Infection Control Nurse, an action plan was provided to the manager for action. The majority of recommendations had been put in place. The Infection Control Policy had been reviewed and updated on the 7th April 2011. Two members of staff have been appointed to take the lead on infection control.

Staff spoken with had received Infection Control training but it does not appear to have been in depth and they felt that they could do with some additional information. The training was provided ‘in house’ and had only been a couple of hours in duration.

The toilets and bedrooms had been fitted with paper towel and soap dispensers and there are small pedal bins in place. It was observed that the majority of soap dispensers had no soap within them. One toilet had no toilet roll in the dispenser. One of the communal bathrooms had no soap or hand towels and the toilet roll was hanging out of the dispenser. It appears that instructions had been given to a member of staff to ensure the soap dispensers were full but it had not taken place. There appears to be no checks in place to ensure instructions have been completed.

Because of the risk of infection, special measures are in place for two of the people using the service who have contracted MRSA. A relative confirmed that she has had seen staff washing their hands and wearing protective gloves and aprons when caring for a person who was infectious.

Rats have been seen within the kitchen and outside – the home has been advised that flags outside have to be taken up and traps set. Pest control had been out twice and appear to have rectified the problem