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Inspection report

Date of Inspection: 8 November 2011
Date of Publication: 4 January 2012
Inspection Report published 4 January 2012 PDF | 49.97 KB

Overview

Inspection carried out on 8 November 2011

During a routine inspection

Although the majority of people living in Whitstone house could not communicate tehri views verbally, they showed many signs of well being. They interacted confidently with staff and were able to make their needs known by using a simple sign language.

People living in Walnut house were able to communicate their views and stated that they "liked the staff and that they are taken on nice holidays and out for lunch." Another person we spoke to said that they "Liked the staff and that people take me out to my daycentre." One person was also happy to show the inspector around the home showing that they were proud of where they lived and showed many signs of well being.

One person spoken to said that they "Liked the staff and that they were kind." Three people spoken to in Walnut house all felt that staff "were kind," caring and that they felt safe".

One person said that if they had a problem they would "Go to the staff and report it."

People living in Walnut house were able to confirm that they have regular service user meetings with one person stating that they "like meetings with their friends and the staff."