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Archived: Victoria Lodge Residential Care Home

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Inspection report

Date of Inspection: 1, 8 May 2013
Date of Publication: 29 January 2014
Inspection Report published 29 January 2014 PDF

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 1 May 2013 and 8 May 2013, observed how people were being cared for and talked with staff. We reviewed information given to us by the provider, reviewed information sent to us by commissioners of services and talked with commissioners of services.

Our judgement

People were asked for their consent and the provider acted in accordance with their wishes.

Reasons for our judgement

Care plans addressed mental capacity as a separate heading which stated whether people had capacity generally. There were also entries elsewhere in the care plan which addressed what assistance people may need with individual tasks such as with choosing what to wear and preference for an electric shave. This demonstrated that the service was able to support people and act in their best interests with specific tasks.

Some staff had recently attended training in capacity and consent run by the local authority. The service also demonstrated that others were booked to attend the same training over the next couple of months. This meant that all staff would be trained in working with capacity and consent.

The manager gave us some practical examples of working with people’s consent. For instance, one person was sometimes able to give consent to everyday activities by nodding or shaking their head as opposed to other times when they were not able to give consent.