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Inspection report

Date of Inspection: 28 February 2013
Date of Publication: 13 April 2013
Inspection Report published 13 April 2013 PDF

Overview

Inspection carried out on 28 February 2013

During a routine inspection

We spoke with two people who use the service, two members of staff and the manager who is also the provider during our visit on the 28th February 2013.

People made positive comments about the home, saying "I have all I need in my room", "staff are there when you need them", "I go out and do the things I want to do", "I'm still here so I must like it", "they know me and what I like" and "the food is good".

Staff were happy to be working at the home saying they had the training and support needed to do their job and had seen improvements in the people who used the service so knew what they were doing was having a positive impact.