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Archived: Westleigh

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Inspection report

Date of Inspection: 16 January 2013
Date of Publication: 9 March 2013
Inspection Report published 9 March 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed information sent to us by other organisations, carried out a visit on 16 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information sent to us by commissioners of services and reviewed information sent to us by local groups of people in the community or voluntary sector.

Our judgement

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People spoken with told us that they felt safe living at Westleigh. They told us that if they had a concern they would be happy to speak to staff about it.

People who use the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

We saw that since we last visited the provider had made improvements in relation to safeguarding procedures around the home. For example, we saw that the service’s safeguarding policy had been reviewed and updated to include the local authority’s contact details. This enabled people to have easy access to who they needed to contact in the event of a safeguarding concern being raised. A recording tool had been developed to record any safeguarding concerns raised and relevant information was being recorded on incident reports.

Training records demonstrated that the majority of staff had received safeguarding training.