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Archived: Westleigh

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Inspection report

Date of Inspection: 19 November 2012
Date of Publication: 14 December 2012
Inspection Report published 14 December 2012 PDF

Overview

Inspection carried out on 19 November 2012

During an inspection in response to concerns

We observed part of the morning medicines round and saw medicines were administered to people in the main living areas of the home. We noted one person was given their eye drops in this main living area in front of other residents which does not fully respect their privacy and dignity. The manager said this should not be happening.

Comments from residents included:

��I feel safe��

��staff are kind and it feels like a nursing home��

��cleaners come every day��

��couldn�t be more well cared for��

��staff are very friendly and caring��

��home is well run and well organised��

��well cared for�� and ��happy with home��

��no problems staff lovely��

��given medicines okay��

Overall we found medicines were not safely handled and improvements are needed.