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Inspection report

Date of Inspection: 7 May 2013
Date of Publication: 1 June 2013
Inspection Report published 01 June 2013 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 7 May 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

We were supported on this inspection by an expert-by-experience. This is a person who has personal experience of using or caring for someone who uses this type of care service.

Our judgement

A choice of suitable and nutritious food and drinks were available for people living at the home.

Reasons for our judgement

The registered person must ensure that people who use the service are protected from the risk of inadequate nutrition and dehydration by ensuring a choice of suitable and nutritious food is available.

The care plans we viewed gave staff a summary of care needs this included nutrition and fluid requirements. One person living at the home said, “We have plenty to drink, I don’t like tea or coffee, just squash. I ask the staff for a drink and they fetch it for me”. We saw fluid balance charts were completed for each person living at the home to ensure staff would be able to see if a person was not receiving sufficient fluids. We did not see that charts were monitored or totalled on a daily basis to ensure sufficient fluids had been taken. The manager may wish to consider how the completed documentation is monitored.

The people we asked were complimentary about the meals at the home. One person said, “You know what is nice, it’s when I have egg and bacon for my breakfast, it’s nice to have so much to choose from”. Another said, “The meals are nice, there is plenty to eat, staff always give me different things to pick from. If I don’t want the food they ask me what I would like to eat, it’s nice that I can change my mind”. We were also told, “I’d like to see some nice fresh fruit, I’m not sure if there is any about”. There was a daily menu board in the dining area. There were the two options at both lunch and tea time. This meant people who used the service were provided with a choice of suitable and nutritious food.

There was a relaxed and pleasant atmosphere whilst the lunch time meal was being served. The meal was well presented and looked appetising. We saw staff were supportive and attentive to needs. Where appropriate, people were given assistance with eating sufficient amounts to meet their needs. We observed people were offered drinks throughout the day.