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Inspection report

Date of Inspection: 12 December 2012
Date of Publication: 9 January 2013
Inspection Report published 9 January 2013 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 12 December 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

There were recruitment and selection procedures in place for the relevant checks to be completed prior to new staff starting work at the home.

Reasons for our judgement

We saw that there were recruitment and selection processes in place. We looked at the personal files for two staff member and found that appropriate checks had been undertaken. The staff files included evidence that there had been checks for each person's suitability to work in the home, including written application form and interview, references and satisfactory criminal records bureau disclosures (CRB).

Staff health check and declarations are required to ensure staff are physically and mentally able to carry out their role. We saw in both staff files health declarations had been completed and signed.

There was evidence that staff had been provided with induction training so they knew what was expected of them in their role. We saw that following induction, employment was subject to a probation period which was three months. The manager told us this could be extended if necessary. During the induction period staff were required to complete a question and answer process, to ensure that they understood their role. This meant that the manager had the opportunity to ensure the staff member was suitable for the post prior to commencing permanent employment. We saw in one personal file the question and answer document had not been checked by the manager to ensure they had been completed appropriately. We discussed this with the manager who informed us they were satisfied with the competence of the staff member. The provider may wish to ensure the induction process is followed as required.