You are here

Archived: Good Neighbours House

All reports

Inspection report

Date of Inspection: 16 June 2011
Date of Publication: 15 July 2011
Inspection Report published 15 July 2011 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

Our judgement

Overall we found that Good Neighbours House was meeting this essential standard. People had their medicines at the times they needed them and in a safe way. Good Neighbours House handled medicines safely and securely.

User experience

The people we spoke to on the day of our visit told us that staff had always given them the correct medicines.

Other evidence

At our review in May 2010 we required that the provider make arrangements for the recording, handling, safekeeping, safe administration and disposal of medicines received into the care home. A further review of the home’s management of medicines was carried out in August 2010, where we found that: there had been improvements in the home’s arrangements, that all prescribed medicines were available at the home, and that records showed that people were receiving their medicines at the time they needed them and that the medicines were given in a safe way. Improvement to the administration of medicines with a variable dosage was required.

The management at Good Neighbours House was continuing to monitor on a daily basis that medicines were being administered appropriately and that medicines were being handled safely and securely. A recent peer visit confirmed that a detailed account of all people’s medication needs was held in their support plans, and that medication was stored safely and was properly accounted for by the home. Following this peer visit, Good Neighbours House was making further improvements to its ordering system and for recording consent where people were unable to sign consent forms. Refresher training for staff and the annual visit by the pharmacist were due shortly.

Four people who use the service administered their own medication and risk assessments were in place to support this. Appropriate storage for their medicines was provided to these people in their rooms.