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Archived: Rosehill Residential Home Good

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All reports

Inspection report

Date of Inspection: 16 November 2013
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF

Overview

Inspection carried out on 16 November 2013

During a routine inspection

We spoke to people who lived in the home and to their relatives. These are some of the things they told us:

"The staff are all very polite and they always ask me what I want. I am so much better since I came here."

"My partner is very well looked after here. I am very satisfied with the way the staff team care for her."

We judged that the staff cared for people appropriately and gave people plenty of options and choices despite everyone in the home having some form of dementia.

We looked at the arrangements in place for helping people to get the right levels of nutrition and hydration. We saw that people were given nutritious foods and helped to drink as much as possible.

We also looked at the management of medication. We saw that people receive their medicines in a timely fashion. The processes around medicines management were suitable and the staff recorded the administration appropriately.

On the day of our visit there were enough staff to meet the needs of the people in the service. We asked people about staffing, we looked at rosters and we judged that there were enough staff to care for people appropriately.