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The Gables Nursing Home Good

All reports

Inspection report

Date of Inspection: 3 July 2013
Date of Publication: 6 September 2013
Inspection Report published 06 September 2013 PDF

Overview

Inspection carried out on 3 July 2013

During an inspection looking at part of the service

We spoke with two people who used the service and the relatives of another person.

People who used the service said they felt safe and well looked after. One said the staff were �very nice people� and another said �I get on with all the staff�. They said the home was �very clean and tidy�. They said they could have visitors whenever they wanted, one said �It is a good home, I am fine here�. One person said there had been a BBQ a few days before we visited which they had enjoyed. Another person said they sometimes got bored. During the inspection we saw staff engage with people on an individual basis on a few occasions but apart from that there did not seem to be much for people to do.

The relatives we spoke with told us they had no concerns. They said their relative was well looked after and they were kept fully informed. They described the staff as �brilliant�. They said they had been visiting for many years and had seen the staff always treated people with kindness and respect.

We found care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. However, we found people did not always receive the right support to meet their nutritional needs.

We found people were cared for in a clean and hygienic environment.

We found there were enough suitably qualified and experienced staff to meet people�s needs.

We found improvements were needed to the way people�s medicines were managed.