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The Gables Nursing Home Good

All reports

Inspection report

Date of Inspection: 29 November 2012
Date of Publication: 10 January 2013
Inspection Report published 10 January 2013 PDF

Overview

Inspection carried out on 29 November 2012

During a routine inspection

We spoke with five people who used the service to seek their views about the service provided. People said they were happy with the care and support they received. They said they felt confident to take any concerns to the manager and they made several positive comments about the staff. They said staff respected their privacy and dignity. People told us the care workers were supportive and the manager was approachable.

We saw the atmosphere within the home was relaxed and friendly and people appeared well looked after. We saw staff gave people time and engaged with them in a respectful, encouraging and patient way. Two people told us that there always appeared enough staff on duty and they never had to wait long if they required assistance.