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St Teresa's Home for the Elderly Good

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Inspection report

Date of Inspection: 23 July 2013
Date of Publication: 23 August 2013
Inspection Report published 23 August 2013 PDF | 74.59 KB

Overview

Inspection carried out on 23 July 2013

During a routine inspection

At the time of our inspection there were 24 people residing at St Teresa’s Home for the Elderly.

On the day of our inspection we met with four people using the service and observed how staff supported and cared for individuals. We saw that the registered manager and staff respected people's privacy and dignity, and took account of what people expressed and said in relation to the way their care and support was provided.

We used different methods to help us understand the experiences of people who use the service as not everyone who lived at the home was able to communicate verbally with us in a meaningful way. To help us to understand the experiences people have we used our SOFI (Short Observational Framework for Inspection) tool. The SOFI tool allows us to spend time watching what is going on in a service and helps us to record how people spend their time, the type of support they get and whether they have positive experiences.

The people who did speak with us all said that they were happy living at the home. One person told us that they had stayed at the home previously to convalesce but liked it so much they later returned to stay on a permanent basis when they could no longer manage at home. Another person told us that they enjoyed the range of activities that the home provided on a daily basis.

People were given all the information they needed to make an informed decision about their care and were asked to provide their consent to such care. We saw people were cared for effectively and care was planned for the individual.