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Inspection report

Date of Inspection: 1 April 2011
Date of Publication: 4 May 2011
Inspection Report published 4 May 2011 PDF | 90.01 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 01/04/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

Deprivation of Liberty Training and Mental Capacity Act Training has been provided to assist staff to meet the needs of the people that use the service.

User experience

A person told us when asked about how staff had treated them ‘’The staff are kind; they do all they can to help ‘’.

Other evidence

The management team have said that safeguarding training is being completed in partnership with the local authority. The local authority have also confirmed this arrangement.

The staff have undertaken Deprivation of Liberty Training and Mental Capacity Act Training, in March 2011. This assists staff to support people that use the service and ensure their rights are respected. This ensures their needs are met and safety is promoted.