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Inspection report

Date of Inspection: 11 February 2011
Date of Publication: 7 April 2011
Inspection Report published 7 April 2011 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

Our judgement

There were sufficient staff to meet the health and welfare needs of the people that use the service.

User experience

On this occasion we did not speak to people about this outcome area.

Other evidence

When we arrived at the service at 8:30am there were two staff on shift. Three other staff including the registered manager and activities worker arrived at approximately 9am. We were told that people are provided with breakfast after being assisted to get up and this appeared to be the case on the morning of the visit.

The manager explained that there are two staff on shift in the morning as well as the afternoon plus the management team. The cook works from 10am to 2pm six days per week. The deputy cooks the meals on their day off. At night there is a waking night and a sleep-in staff on duty. We were told the service does not use agency or bank staff.

The rota does not reflect the manager's hours worked because the rota has not been filled in for her. This is referred to further in the recording section of the report, outcome 21.