You are here

Shawe House Requires improvement

All reports

Inspection report

Date of Inspection: 3 April 2013
Date of Publication: 30 April 2013
Inspection Report published 30 April 2013 PDF

Overview

Inspection carried out on 3 April 2013

During a routine inspection

We looked around the home and saw that the residents were familiar with the manager and staff. The manager told us all the people who used the service had dementia.

We saw that some bedrooms were single rooms and some were shared bedrooms staff told us that there were 6 shared bedrooms. There were privacy screens evident in the shared bedrooms. Staff told us that 11 bedrooms had ensuite toilets and sinks. All the bedrooms were light bright and airy.

We saw that people who used the service were given options at meal times, we were shown a two week menu for people. The home provided soft or pureed diet if it was required. The manager told us that visitors to the home were offered food and drink at meal times if they were there.

We received complementary feedback from relatives. One person told us they cannot fault the place for care. The girls are so loving, nothing is too much trouble and X is fabulous. Another relative told us they were made �very welcome as a visitor and they made the right choice bringing their relative here�. One relative told us �staff are always respectful and courteous�.

We looked at evidence of previous safeguarding concerns raised within the home and saw that the correct procedures had been followed in each case. The manager showed us evidence that demonstrated that all safeguarding issues were taken very seriously and that every effort was made to learn lessons from incidents and improve processes where issues had been identified.