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Shawe House Requires improvement

All reports

Inspection report

Date of Inspection: 24 December 2012
Date of Publication: 19 January 2013
Inspection Report published 19 January 2013 PDF

Overview

Inspection carried out on 24 December 2012

During a routine inspection

During the visit, we spoke the relatives of two people who use the service. They told us the staff kept them involved and discussed any changes to their relatives� care with them on a regular basis.

The people we spoke with told us they were happy with the care their relatives received. They told us the staff were friendly, helpful and courteous and that their relatives were very well looked after. They also told us they had no concerns with their medication and that medicines were given on time.

The people we spoke with told us they felt there were enough staff around when they needed them. They told us the staff were very polite and helpful and treated their relatives with respect and dignity. They also told us that they had no concerns about the care received by their relatives and that they would speak to the Registered Manager if they had any concerns.