Two people we spoke with who used the service told us they were able to speak with the manager and staff about the support they needed, and both said they were involved in the review of their care plan, and had a copy of their plan in their room. They said they had expressed a wish to find a new home where they could live more independently and had been supported by the staff and social services to make plans to achieve this. One person told us: 'I feel the staff have helped me to plan to move on and to be more independent'.Another person who lived at the home said that the staff were respectful and knocked at the door before entering. They said that there was a routine of going to church each week, which they liked, and the staff helped with cooking meat and to peel vegetables.
Two people told us that they regularly took part in fire drills saying this helped them to feel safe in their home. They told us that there were adequate numbers of staff working at the home and they came quickly when they asked for support.
The feedback we received from people who lived at the home was complimentary about the way staff respected their rights and encouraged them to get involved in the running of their home. The people we spoke with said that they felt safe in the home and told us that they felt comfortable discussing any concerns with the staff and the manager.
We observed staff to be respectful when speaking with people. People told us that there were lots of activities offered in the home.