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Archived: Dorset Learning Disability Service - 20 Edward Road Requires improvement

All reports

Inspection report

Date of Inspection: 27 March 2013
Date of Publication: 22 May 2013
Inspection Report published 22 May 2013 PDF

Overview

Inspection carried out on 27 March 2013

During a routine inspection

We used a number of different methods to help us understand the experiences of people using the service. This was because people had limited speech and difficulties with communication related to their disability. We met two of the three people who lived here observed one person in their day to day environment. We spoke to relatives, gathered evidence from the care records and discussions with staff.

The home was adapted to meet the needs of the individuals who lived there including one person who used a wheelchair. The care plans had been developed in a person centred way and we found that service users were respected. The involvement of relatives was supported and encouraged. Relatives told us they were satisfied with the care overall however would like greater involvement and regular progress reports.

There were systems and procedures for identifying and managing risk however due to the absence of up to date risk assessments, an effective and safe service could not be assured for each individual.

Staff had been trained in safeguarding and demonstrated knowledge and skills in this area. We saw that safeguarding incidents were investigated as part of the provider policy.

Staff received training and development, supervision and annual appraisals. Staff told us that they felt supported.

There were established systems for managing health and safety, individual reviews and learning from incidents.