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Banstead Road - Care Home Good

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Inspection report

Date of Inspection: 4 December 2012
Date of Publication: 16 January 2013
Inspection Report published 16 January 2013 PDF


Inspection carried out on 4 December 2012

During a routine inspection

We made an unannounced visit to Learning Disability Care home and looked at the care and welfare of people who used the service.

During our visit we spoke with three people who used the service and five members of staff (including the registered manager). We also spoke to one visitor. We spent time observing how staff interacted and supported people. We saw staff treating people with respect and involving them in activities throughout the time we spent at the service. People appeared relaxed and happy.

One person told us that �Staff are so helpful, I feel very supported.� People told us the food was nice, that they had a choice of what to eat, and they had enough to eat and drink.

A visitor told us that �There is a very good atmosphere here, staff think of people's needs and how to support them.�

We saw that there were a number of external activities on offer and people were able to regularly access the local community.

We looked around the location and saw bedrooms, communal areas, bathrooms and toilets were clean and free from unpleasant odours.