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Kingsway Clayton House Residential Care Home Good

All reports

Inspection report

Date of Inspection: 7 February 2012
Date of Publication: 21 February 2012
Inspection Report published 21 February 2012 PDF

Overview

Inspection carried out on 7 February 2012

During a routine inspection

The people we spoke with told us that the home was a nice place to live.

People told us they felt safe and two people talked to us about the direct care and support they received with one person saying, �They always look after us and the things we need.�

People told us there were a lot of things to do both inside the home and in the local community. They also described previous outings and holidays that people had been on. One person told us, �We are going on holiday to Scotland soon and we are looking forward to it.�

We saw that people liked the food at the home and that they were given a choice about what they would like for each meal. One person told us, �We make some of our own food. This week I have been making lasagne for everyone and shepherds pie is my favourite meal.�

People and staff told us they were asked for their views about the running of the home by the manager and that they felt confident taking any suggestions or concerns to the manager or any of the staff team. One person said, �I can talk to them about any worries. I feel like they are all part of my family.�