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Archived: Bevan House

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Inspection report

Date of Inspection: 14 October 2011
Date of Publication: 14 November 2011
Inspection Report published 14 November 2011 PDF | 87.24 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 14/10/2011, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

We found that the registered provider had taken steps to make sure that staff understood safeguarding procedures. The home is subject to a serious concern about a provider within the protecting adults a risk; London multi-agency policy and procedures to safeguard adults from abuse. We were not able to reach a judgement for this outcome because there were ongoing safeguarding investigations.

User experience

On this occasion we did not speak to people about this outcome area.

Other evidence

At our last review of compliance we found that safeguarding procedures were not fully understood by staff that had not been trained on safeguarding adults from abuse. The registered provider was not making sure that appropriate steps were taken to ensure that people who used the service were safeguarded from the risk of being abused, harmed and/or neglected.

We also raised our concerns about the administration of PRN medications with Croydon Social Services Safeguarding team. The Safeguarding team is currently investigating issues in relation to the care and support provided to people who use/used the service.

The improvement plan stated that the home manager had held an immediate staff meeting where the importance and safeguarding procedures were discussed. Monthly staff meetings would be ongoing. All staff had been requested to read, understand and sign the policies relating to safeguarding procedure. Safeguarding of Vulnerable Adults training would be provided through Adult Social Services Learning and Development subject to availability. If places are unavailable training will be booked through BVS or Edify Training.

The home is subject to a serious concern about a provider within the protecting adults a risk; London multi-agency policy and procedures to safeguard adults from abuse. Croydon Social Services Safeguarding team have concerns about the homes non compliance with the Essential Standards of Quality and Safety identified during our last review of compliance. As a consequence Croydon Social Services decided that they would not make any new placements at the home until these issues were resolved, and that they would advise other commissioning councils of their actions.

We found that all staff had attended training on safeguarding adults from abuse, record keeping and reporting incidents, the Mental Capacity Act and the Deprivation of Liberty Safeguards.