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Archived: Bevan House

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Inspection report

Date of Inspection: 2 June 2011
Date of Publication: 7 July 2011
Inspection Report published 7 July 2011 PDF

Overview

Inspection carried out on 2 June 2011

During an inspection in response to concerns

Due to their needs and limited communication skills not all the people who use the service who we met during the visit were either willing and/or capable of sharing their views about their experiences of life at Bevan House.

One person who uses the service told us �I keep myself to myself, I like to stay in my room and play computer games, the staff are okay, they treat me well, the food is okay� they also told us �I know how to complain if I need to and I think staff would listen to any complaint I make�.

Throughout the course of the visit we observed staff interacting with the people who use the service in a very kind, respectful and professional manner.