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Barnfield Manor Care Home Good

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Inspection report

Date of Inspection: 22 October 2012
Date of Publication: 5 December 2012
Inspection Report published 5 December 2012 PDF | 85.97 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 22 October 2012, observed how people were being cared for and talked with carers and / or family members. We talked with staff.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a specific way of observing care to help us understand the experience of people who could not talk with us.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

We found that since our last visit in June 2012 the number of staff employed by the service had increased and was more consistent from day to day. We spoke with the relatives of three people living at Barnfield Manor: one person told us “There are more staff now, which is nice and better for (my relative).” Another said, “There’s quite a few more carers now which is good.”

We found there were enough qualified, skilled and experienced staff to meet people’s needs. We reviewed the staff rotas for the seven weeks before our visit. These showed that consistent and appropriate staffing levels were being maintained, including nursing and care staff, throughout the day and night shifts. Although the provider was still utilising a number of temporary staff from employment agencies, the same staff were employed wherever possible and the provider continued to recruit permanent members of staff. We saw that staff had been attending a number of training courses and that when this had occurred additional temporary staff had been obtained to ensure staffing levels remained consistent. The number of domestic staff had increased so that there was a cleaning service available in the home, both in the morning and the evening. This meant there were appropriate standards of cleanliness throughout the day.

We spoke with three members of staff and everyone told us that staffing levels were consistent and that where staff went off sick arrangements were put in place to ensure sufficient staff were available. All of the staff we spoke with told us they were able to take adequate breaks during their shifts and that they felt well supported by the nursing staff and acting manager. Two of the members of staff we spoke with had been recruited by the provider since our visit in June 2012 and were aware of the issues which had previously been highlighted about staffing levels. These members of staff both said that they had not seen any problems with staffing levels and felt that there were adequate numbers of staff on duty to provide safe and appropriate care for the people living in the home.