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Springfield Court Nursing Home Outstanding

We have edited an inspection report for Springfield Court Nursing Home in order to remove some text which should not have been included in this report. This has not affected the rating given to this service.
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Inspection report

Date of Inspection: 24 June 2013
Date of Publication: 23 July 2013
Inspection Report published 23 July 2013 PDF


Inspection carried out on 24 June 2013

During a routine inspection

During our inspection we were able to chat with five people living at the home. They told us their needs were being met by a kind and caring staff team and they were always consulted about the care and treatment provided. We were also able to speak with three relatives.

We found staff had been appropriately recruited and were well supported by the management team. Methods for monitoring the quality of service provided had been established and systems had been developed in order to protect the health and safety of those living at the home.

Comments from those living at the home and some relatives included:

"My husband is being really well looked after. I have no complaints about this home."

"We cannot fault them. The staff are very caring towards everyone. They are so conscientious and work very hard."

"I am happy here, but there is no place like your own home. At least I am safe and have some company."

"What I like about being here is the staff. They are super. The surroundings are magnificent too."

During our inspection we assessed standards relating to care and welfare and how people were supported to be involved in the planning of their own care. We also looked at the management of medications. Standards relating to staff support, recruitment and monitoring the quality of service provision were also inspected. We did not identify any concerns in any of the outcome areas we assessed.