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Springfield Court Nursing Home Outstanding

We have edited an inspection report for Springfield Court Nursing Home in order to remove some text which should not have been included in this report. This has not affected the rating given to this service.
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Inspection report

Date of Inspection: 24 January 2013
Date of Publication: 21 February 2013
Inspection Report published 21 February 2013 PDF

Overview

Inspection carried out on 24 January 2013

During a routine inspection

During our visit to this location we spoke with a number of people who lived at Springfield Court Nursing Home, who all gave us positive feedback about the services and facilities provided. People spoke extremely highly about the staff team and managers of the home.

Comments included:

"Springfield Court is tip top."

"Make sure you give them top marks. They deserve ten out of ten and more. You couldn't get anywhere better than here, I am sure."

"I only need to have a sniffle and they (the staff) look after me so well."

We also spoke with several visiting relatives, who all expressed satisfaction with every aspect of the service and one commented, "My husband gets all the care he needs here. The staff are fantastic with him."

During our inspection we looked at how the provider involved people in planning their own care and support and how welfare was promoted. We also looked at staff training and processes for monitoring the quality of service provided. We found the service was compliant with all areas we looked at.