4 March 2014
During an inspection looking at part of the service
"It is grand...like a feather bed!"
"This is my home...nothing wrong here."
"I have friends here and we have an easy time together."
We went to check that the written plans of care were more robust for people with dementia. We had found at the last inspection that the plans did not help staff support people appropriately. At this visit we saw that all the plans in all areas of the home had been reviewed.
We looked at all of the plans for the people who lived on the special dementia care unit. We saw that all of the plans for people with dementia were much more detailed. We saw, for example, that where people had problems controlling their emotions and behaviour the team had started to write more specific guidance for the whole team to follow.
Staff told us that there had been team meetings where they were helped to look at the way they helped individuals. There had been some updates to staff training. They also told us that they had asked for support from mental health professionals.
We judged that these developments meant that the service was now compliant. We asked the provider to continue to support the team to develop strategies for people with dementia.