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Inspection report

Date of Inspection: 10 December 2013
Date of Publication: 7 January 2014
Inspection Report published 07 January 2014 PDF | 87.3 KB

Overview

Inspection carried out on 10 December 2013

During a routine inspection

We spoke with two people who lived at the home on a one to one basis and chatted with others. We spoke with three members of staff and with the registered provider and manager following the day of the inspection.

People told us that staff supported them well and that they could talk to them about any problems they had. We saw positive interactions between people who lived at the home and staff on the day of the inspection, and observed good care practices. People's care plans were reviewed regularly so that staff had current information to follow.

Staff had undertaken training on safeguarding adults from abuse and were able to explain the different types of abuse and the action they would take if they observed poor practice. People who lived at the home told us that they felt safe living there.

We saw that the home was clean and that good hygiene practices were followed by staff. The premises were also well maintained.

Staff had been employed following robust recruitment and selection procedures and they received induction training and on-going training to ensure that they had the skills they needed to carry out their roles effectively.

Quality monitoring ensured that people were able to express their views about the service provided and there was evidence that their opinions were listened to. Regular audits were being carried out to ensure that safe working practices were being followed by staff.