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Inspection report

Date of Inspection: 10 January 2013
Date of Publication: 6 February 2013
Inspection Report published 6 February 2013 PDF | 89.61 KB

Overview

Inspection carried out on 10 January 2013

During a routine inspection

We spoke with one person who lived at the home, two care staff, the registered manager and a district nurse on the day of the inspection. We also reviewed documentation and spent time observing the interaction between people who lived at the home and staff.

A dignity champion had been appointed at the home and people told us that staff respected their privacy and dignity. However, we had some concerns about how people were assisted to eat their meals. We discussed this with the manager and the issues were dealt with whilst we were still at the home.

We saw that care planning documentation recorded a person's life history, lifestyle choices and their likes and dislikes and provided staff with sufficient information to be able to meet a person's individual care needs. The district nurse who we spoke with told us that she had no concerns about care practices at the home.

We saw that medication was stored and administered safely and that staff had received appropriate training to ensure that they had the knowledge to carry out this task in a satisfactory manner. We found that there were sufficient numbers of staff to support the people who lived at the home.

The premises were suitable for the needs of the people who lived at the home and were maintained in a safe condition.

People told us that they were happy living at the home and that their complaints were listened to. We saw evidence of this on the day of the inspection.