Archived: Langrigg House

From our observations and conversations with people who lived in the home we could see that people were happy with the care given to them and relaxed in the company of the care staff. There was sufficient staff on duty during our visit to ensure people received the care and support to meet all the assessed needs. Care was given in a manner that respected people's privacy and dignity.

We saw that all care and support plans were up to date and relevant to the individual. All the records that the home was required to keep were in place and stored securely although easily accessed when required.

Relatives also spoke with us and said their family members were very well looked after. One visitor said, 'I visit very often and have always found the care to be good. If I have any concerns I am never worried about voicing them'.

We found good standards of care and saw evidence that care records were up to date and appropriate to each individual.